FAQ'S
For any inquiries feel free to get in touch with us. You can also chat with us live. See you on the river!
Best time to go rafting?
The best time to go rafting is in May.
For Who?
That depends on many things, including your sense of adventure, age, fitness, time, budget, etc. For those traveling with little ones as young as 7, either a short day out with your kids or a refreshing splash, this is for everyone, our trips on the Giffre River is perfect for you. If you're looking to a relaxing time with your family or friends, then be sure to check out our SUNSET FLOAT TRIP on the Giffre River.
WHAT DO I NEED TO BRING WITH ME ON A RAFTING TRIP?
WHAT TO WEAR ON THE RIVER
– Thermal underwear / base layers
– Warm fleece top / wool sweater
– Fleece pants / extra long johns
– 1 pair of sport shoes to get wet
– Thick wool socks / hiking socks (at least 1 pair)
All clothing worn on the river should be of a material that keeps its insulating ability when wet. We highly recommend fleece, wool, and synthetic materials. DO NOT WEAR COTTON, so NOT your jeans and favourite hoodie!
WHAT ELSE TO BRING
– Dry clothes for after the river
– Any necessary medications (asthma inhalers, etc.)
– Waterproof camera (optional)
– Thirst for adventure & sense of humour!
– Thermal underwear / base layers
– Warm fleece top / wool sweater
– Fleece pants / extra long johns
– 1 pair of sport shoes to get wet
– Thick wool socks / hiking socks (at least 1 pair)
All clothing worn on the river should be of a material that keeps its insulating ability when wet. We highly recommend fleece, wool, and synthetic materials. DO NOT WEAR COTTON, so NOT your jeans and favourite hoodie!
WHAT ELSE TO BRING
– Dry clothes for after the river
– Any necessary medications (asthma inhalers, etc.)
– Waterproof camera (optional)
– Thirst for adventure & sense of humour!
WHAT DOES Yaute Aventure PROVIDE ME WITH ON MY RAFTING TRIP?
– All rafting equipment: wetsuit, PFD, helmet
– IRF, RESCUE3 & BPJEPS certified professional raft guides
– Transportation between our rafting base and the river
– The Haute Savoie experience
– IRF, RESCUE3 & BPJEPS certified professional raft guides
– Transportation between our rafting base and the river
– The Haute Savoie experience
WHAT KIND OF TRAINING, CERTIFICATION, AND EXPERIENCE DO YOUR GUIDES HAVE?
Each and every one our Trip Leaders, Guides, and Safety Kayakers hold the following certifications:
- BPJEPS
– International Rafting Federation (IRF) Award, meaning that they meet internationally-recognized industry standards in professional knowledge, skills, and experience (for more information on IRF standards, click here)
– Wilderness First Aid
– Whitewater Rescue 3 Technician Pro
– Many other country-specific qualifications in professional river guiding and instruction (UK, New Zealand, Canada, etc.)
- BPJEPS
– International Rafting Federation (IRF) Award, meaning that they meet internationally-recognized industry standards in professional knowledge, skills, and experience (for more information on IRF standards, click here)
– Wilderness First Aid
– Whitewater Rescue 3 Technician Pro
– Many other country-specific qualifications in professional river guiding and instruction (UK, New Zealand, Canada, etc.)
HOW DOES THE RIVER GRADING SYSTEM WORK?
GRADE 1: EASY
Fast moving water with very small waves and without obstructions. Passages are obvious and easily navigated. Risk to swimmers is slight; self-rescue is easy.
GRADE 2: NOVICE
Simple rapids with regular small waves, easy eddies, and gradual bends. Wide, clear channels make navigating easy without scouting. Little manoeuvering is required, and rocks and obstructions are easily avoidable. Rapids that are at the upper end of this difficulty range are designated Class II+.
GRADE 3: INTERMEDIATE
Rapids with strong currents, large waves, powerful hydraulics, and obstructions that may be difficult to avoid. Controlled manoeuvres are often required to navigate, although passages are simple and have relatively little objective danger. Scouting is advisable for inexperienced parties. Rapids at the lower and upper end of this difficulty range are designated Grade 3- and Grade 3+ respectively.
Grade 4: ADVANCED
Difficult yet predictable rapids with large, irregular waves, boiling eddies, powerful hydraulics, steeper gradient, and some unavoidable obstructions. Passages are often difficult to recognize, and require precise boat control and skillful manoeuvering to navigate. Scouting is likely necessary for safe passage, and self-rescue is difficult. Rapids at the lower and upper end of this difficulty range are designated Grade 4- and Grade 4+ respectively.
GRADE 5: EXPERT
Long, powerful, obstructed, and unpredictable rapids that expose paddlers to significant danger. Rapids are steep with large, unavoidable waves and major hydraulics, congested chutes, and many obstructions. Complex, demanding routes require precise boat control, "must make" moves, and a high level of mental and physical fitness. What eddies exist may be small, turbulent, and difficult to reach. Scouting is necessary but may be difficult. Swims are dangerous, and rescue is often difficult even for experts. Proper equipment, extensive experience, and practiced rescue skills are essential.
GRADE 6: EXTREME
All previous difficulties increased to the absolute limit of practicability, suitable for teams of specially prepared experts only. Runs of this classification are rarely attempted and often exemplify the extremes of difficulty, unpredictability and danger. The consequences of errors are very severe and rescue may be impossible.
Fast moving water with very small waves and without obstructions. Passages are obvious and easily navigated. Risk to swimmers is slight; self-rescue is easy.
GRADE 2: NOVICE
Simple rapids with regular small waves, easy eddies, and gradual bends. Wide, clear channels make navigating easy without scouting. Little manoeuvering is required, and rocks and obstructions are easily avoidable. Rapids that are at the upper end of this difficulty range are designated Class II+.
GRADE 3: INTERMEDIATE
Rapids with strong currents, large waves, powerful hydraulics, and obstructions that may be difficult to avoid. Controlled manoeuvres are often required to navigate, although passages are simple and have relatively little objective danger. Scouting is advisable for inexperienced parties. Rapids at the lower and upper end of this difficulty range are designated Grade 3- and Grade 3+ respectively.
Grade 4: ADVANCED
Difficult yet predictable rapids with large, irregular waves, boiling eddies, powerful hydraulics, steeper gradient, and some unavoidable obstructions. Passages are often difficult to recognize, and require precise boat control and skillful manoeuvering to navigate. Scouting is likely necessary for safe passage, and self-rescue is difficult. Rapids at the lower and upper end of this difficulty range are designated Grade 4- and Grade 4+ respectively.
GRADE 5: EXPERT
Long, powerful, obstructed, and unpredictable rapids that expose paddlers to significant danger. Rapids are steep with large, unavoidable waves and major hydraulics, congested chutes, and many obstructions. Complex, demanding routes require precise boat control, "must make" moves, and a high level of mental and physical fitness. What eddies exist may be small, turbulent, and difficult to reach. Scouting is necessary but may be difficult. Swims are dangerous, and rescue is often difficult even for experts. Proper equipment, extensive experience, and practiced rescue skills are essential.
GRADE 6: EXTREME
All previous difficulties increased to the absolute limit of practicability, suitable for teams of specially prepared experts only. Runs of this classification are rarely attempted and often exemplify the extremes of difficulty, unpredictability and danger. The consequences of errors are very severe and rescue may be impossible.
WILL YOU TAKE PICTURES OR VIDEOS OF MY TRIP?
We often take photos and videos. Those who wish to take home a copy will have the opportunity to ask our photographer. Should you wish to arrange photos in advance, please let us know and we will make sure to have a photographer along on the trip.
Our policies
Booking Conditions
How to book:
1. You can reserve your trip by contacting Yaute Aventure directly by email. Yaute Aventure will confirm your reservation by e-mail, which indicates our acceptance of your reservation.
2. At the time of reserving your trip we require a completed booking form along with applicable trip deposit. This deposit of 30% is per person. The balance must be paid prior to the departure of the trip. If the balance is not paid within this time, Yaute Aventure reserves the right to cancel your booking without further notice to you. If you require special arrangements, please contact Yaute Aventure direct. Any special payment arrangements must be approved by Yaute Aventure in advance.
3. If you wish to cancel your trip, you must notify Yaute Aventure directly in writing. Any cancellation will be accepted as of the date of receipt by Yaute Aventure of your written notification.
Cancellation by client:
4. The following time frames govern Yaute Aventure obligation to refund any payments made by you for the trip:
More than 60-days prior to departure
Deposit not refunded. All other payments refunded.
Less than 60-days prior to departure:
Deposit not refunded. Balance of payments refunded only if Yaute Aventure is able to re-sell your booking.
5. If you cancel your booking less than 60-days prior to departure, Yaute Aventure will make every reasonable effort to re-sell your booking. However, Yaute Aventure is under no obligation to take any extraordinary measures to try to fill your spot on the trip. You may, at your own expense, try to sell the booking yourself. In such a situation, Yaute Aventure will accept a transfer of your reservation subject to the following additional conditions:
• you must notify Yaute Aventure no later than 24 hours prior to the departure date of the transfer of your reservation;
• the transferee must accept these Terms and Conditions;
• you remain responsible for any outstanding payment obligations;
• you are responsible for any additional payments that must be incurred by Yaute Aventure as a result of the transfer of your reservation;
• the transferee is responsible for making any other arrangements necessary for their participation in the trip, including, but not limited to, obtaining any necessary travel authorizations or visas;
• under no circumstances will Yaute Aventure be responsible for any problems caused as a result of the transfer of your reservation, including, but not limited to, disruptions in travel, payment arrangements made between you and the transferee, failure of transferee to obtain any necessary travel documents.
Cancellation by Yaute Aventure:
6. Sometimes it may be necessary to cancel your trip. However, in no cases will we cancel a trip less than 14-days prior to departure except for reasons outside our control, including, but not limited to, reasons such as those described in paragraph 7, your failure to pay all amounts due as detailed in these Terms and Conditions, or any other failure by you to comply with these Terms and Conditions. Yaute Aventure further reserves the right to cancel any trip within 14-days of the departure date if an insufficient number of people have booked your chosen trip, or if cancellations by other participants cannot be re-booked, thereby causing an insufficient number of people on the trip. Where we are forced to cancel a trip, except in the case of failure to pay all amounts owed, you may choose to accept a full refund, or transfer your reservation to another trip offered by Yaute Aventure. In the event you choose to participate in another trip, you will be required to pay any difference in purchase price (if the amount of the second trip is greater than the first) or Yaute Aventure will refund any difference in price (if the cost of the second trip is less). All other Terms and Conditions will remain the same with regard to a new trip reservation. In very unusual situations, Yaute Aventure may be forced to cancel a trip after the departure date for reasons beyond our control as detailed in paragraph. In such situations, there can unfortunately be no refunds or compensation of any amount.
9. The prices of trips are subject to change. As a condition of your reservation, you agree to pay any change in the cost of the trip that is beyond Yaute Aventure's control, up to 10% of the original price quoted to you. Any increase in the cost of a trip beyond 10% of the original price quoted to you will constitute a "substantial change" in the terms of the trip, thereby entitling you to those rights detailed in paragraph 6. If you choose to continue with the trip booked, you will be responsible for the increase in cost. Any such increase in cost payable by you must be paid within 14-days of notification to you of the increase, but in no event less than 10-days prior to the departure date. Examples of increased costs beyond the control of Yaute Aventure includes, but is not limited to, currency devaluation's, increased costs of third party providers of services such as transportation and taxes.
How to book:
1. You can reserve your trip by contacting Yaute Aventure directly by email. Yaute Aventure will confirm your reservation by e-mail, which indicates our acceptance of your reservation.
2. At the time of reserving your trip we require a completed booking form along with applicable trip deposit. This deposit of 30% is per person. The balance must be paid prior to the departure of the trip. If the balance is not paid within this time, Yaute Aventure reserves the right to cancel your booking without further notice to you. If you require special arrangements, please contact Yaute Aventure direct. Any special payment arrangements must be approved by Yaute Aventure in advance.
3. If you wish to cancel your trip, you must notify Yaute Aventure directly in writing. Any cancellation will be accepted as of the date of receipt by Yaute Aventure of your written notification.
Cancellation by client:
4. The following time frames govern Yaute Aventure obligation to refund any payments made by you for the trip:
More than 60-days prior to departure
Deposit not refunded. All other payments refunded.
Less than 60-days prior to departure:
Deposit not refunded. Balance of payments refunded only if Yaute Aventure is able to re-sell your booking.
5. If you cancel your booking less than 60-days prior to departure, Yaute Aventure will make every reasonable effort to re-sell your booking. However, Yaute Aventure is under no obligation to take any extraordinary measures to try to fill your spot on the trip. You may, at your own expense, try to sell the booking yourself. In such a situation, Yaute Aventure will accept a transfer of your reservation subject to the following additional conditions:
• you must notify Yaute Aventure no later than 24 hours prior to the departure date of the transfer of your reservation;
• the transferee must accept these Terms and Conditions;
• you remain responsible for any outstanding payment obligations;
• you are responsible for any additional payments that must be incurred by Yaute Aventure as a result of the transfer of your reservation;
• the transferee is responsible for making any other arrangements necessary for their participation in the trip, including, but not limited to, obtaining any necessary travel authorizations or visas;
• under no circumstances will Yaute Aventure be responsible for any problems caused as a result of the transfer of your reservation, including, but not limited to, disruptions in travel, payment arrangements made between you and the transferee, failure of transferee to obtain any necessary travel documents.
Cancellation by Yaute Aventure:
6. Sometimes it may be necessary to cancel your trip. However, in no cases will we cancel a trip less than 14-days prior to departure except for reasons outside our control, including, but not limited to, reasons such as those described in paragraph 7, your failure to pay all amounts due as detailed in these Terms and Conditions, or any other failure by you to comply with these Terms and Conditions. Yaute Aventure further reserves the right to cancel any trip within 14-days of the departure date if an insufficient number of people have booked your chosen trip, or if cancellations by other participants cannot be re-booked, thereby causing an insufficient number of people on the trip. Where we are forced to cancel a trip, except in the case of failure to pay all amounts owed, you may choose to accept a full refund, or transfer your reservation to another trip offered by Yaute Aventure. In the event you choose to participate in another trip, you will be required to pay any difference in purchase price (if the amount of the second trip is greater than the first) or Yaute Aventure will refund any difference in price (if the cost of the second trip is less). All other Terms and Conditions will remain the same with regard to a new trip reservation. In very unusual situations, Yaute Aventure may be forced to cancel a trip after the departure date for reasons beyond our control as detailed in paragraph. In such situations, there can unfortunately be no refunds or compensation of any amount.
9. The prices of trips are subject to change. As a condition of your reservation, you agree to pay any change in the cost of the trip that is beyond Yaute Aventure's control, up to 10% of the original price quoted to you. Any increase in the cost of a trip beyond 10% of the original price quoted to you will constitute a "substantial change" in the terms of the trip, thereby entitling you to those rights detailed in paragraph 6. If you choose to continue with the trip booked, you will be responsible for the increase in cost. Any such increase in cost payable by you must be paid within 14-days of notification to you of the increase, but in no event less than 10-days prior to the departure date. Examples of increased costs beyond the control of Yaute Aventure includes, but is not limited to, currency devaluation's, increased costs of third party providers of services such as transportation and taxes.
IS THERE A RESTAURANT AT The Yaute River Base?
COMING SOON!
DO I NEED A TRAVEL INSURANCE?
Your safety is as important to us as your holiday enjoyment. To this end compulsory travel insurance is a must for all our trips. All clients must be covered for personal accident, medical expenses, cancellation, curtailment and repatriation. In addition, as our trips are run in some very remote areas, this should also include helicopter Med-Evac. All clients must supply us with a copy of their insurance details prior to the trip departure. Failure to do so could mean Yaute Aventure refusing to allow the client to participate on the trip due to safety issues. As well as presenting us with a copy it is also highly recommended you take a copy of your policy on your trip with you.
INSURANCE & SAFETY
Yaute Aventure have full public liability insurance. It is the nature of adventurous activities that there will always be some degree of risk. Our insurance does not cover you for inherent risks or client negligence. Whilst not mandatory you may wish to arrange your own personal injury insurance or alternatively contact us for help in arranging cover. For your own safety it is imperative that you abide by the decisions of our Instructors/Guide. We reserve the right to make changes to planned routes and venues as a result of adverse or impending conditions.
Payment
It's very simple! Book on our website and we'll send you a confirmation e-mail with a secure link (easytransac) for the payment.
Which Airport?
We are located 1 hour from Geneva airport.
Where to stay?
For the full experience we recommend the local campsite with it's tiny summer family chalets:
Le Hameaux du Giffre
(Verchaix)
Camping du Giffre
(Verchaix)
Le Hameaux du Giffre
(Verchaix)
Camping du Giffre
(Verchaix)
What is "Yaute Snack" ?
We collaborate with the Superette of Morillon who is offering a full range of local products. We believe in sustainable tourism and work with locals as much as we can.